[D3D12] Device Removed. Reason: 0x887a0005 - Cog Wheels - Bug Report ID: #2483739404
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Technical Summary / Repro Report – DX12 Device Removed (0x887A0005) – RTX 4090 / Windows 11
Hardware / System: GPU: NVIDIA GeForce RTX 4090 (24 GB) CPU: Intel Core i9‑13900K RAM: 64 GB DDR5 Monitors: 4K HDR, 240 Hz OS: Windows 11, latest updates Game Settings / DX12 Environment: Path of Exile 2 running in DX12 HDR enabled Maximum graphical settings DLSS + Reflex enabled (other upscalers disabled) Shader Cache: Unlimited V-Sync: OFF in-game, G-Sync ON in NVIDIA Control Panel FPS limited externally to 117 to reduce GPU spikes Observed Behavior: Game crashes approximately every 20–40 minutes during high-load scenes Crash log: [D3D12] Device Removed. Reason: 0x887a0005 GPU usage at crash: 85–96% 3D load, VRAM used ~10/24 GB, CPU ~50–60% No system TDR, no Event Log errors, Windows remains stable Game restarts DX12 device automatically (soft reset) DX11 mode runs stable under identical conditions Attempts to Mitigate / Tested: FPS limit (117) Power limit adjustments (90–80%) Memory undervolt / clock adjustments HAGS off, MPO off Exclusive fullscreen / borderless tested All non-DLSS upscalers disabled Different NVIDIA driver versions tested Shader cache untouched Debug mode active Conclusion / Recommendation: This is not a hardware or system issue (GPU, VRAM, CPU, Windows stable). The crash occurs only under DX12 with PoE2 high-load rendering. Likely caused by DX12 pipeline / shader management in client, triggering soft device reset. Requires client optimization or official bug fix from Grinding Gear Games. DX11 path is stable, further confirming DX12-specific issue. |
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2026/02/24 22:33:32 10966812 91c6cce [INFO Client 5048] Connecting to instance server at 69.41.174.177:21360
2026/02/24 22:33:32 10966843 8fba9720 [DEBUG Client 5048] [EShop CallForAction] Load starts at 10967001 2026/02/24 22:33:32 10966843 8fba96e6 [DEBUG Client 5048] [EShop CallForAction] Load ends at 10967002 2026/02/24 22:33:32 10966859 91c63c3 [DEBUG Client 5048] Connect time to instance server was 31ms 2026/02/24 22:33:32 10966906 2caa1e5f [DEBUG Client 5048] Client-Safe Instance ID = 1641050621 2026/02/24 22:33:32 10966906 2caa22dc [DEBUG Client 5048] Generating level 79 area "MapSteppe" with seed 4244541143 2026/02/24 22:33:32 10967000 f0c29dd3 [INFO Client 5048] Tile hash: 2665366080 2026/02/24 22:33:32 10967000 f0c29dd2 [INFO Client 5048] Doodad hash: 848041913 2026/02/24 22:33:32 10967203 7fbd122e [INFO Client 5048] [SCENE] Set Source [Steppe] 2026/02/24 22:33:32 10967250 99240e14 [DEBUG Client 5048] [SCENE] Height Map Texture: 750 x 690 2026/02/24 22:33:32 10967421 1a620748 [DEBUG Client 5048] Joined guild named Donowie with 29 members 2026/02/24 22:33:32 10967468 1a62038d [DEBUG Client 5048] InstanceClientSetSelfPartyInvitationSecurityCode = 0 2026/02/24 22:33:33 10968015 3ef232c2 [INFO Client 5048] : You have joined trade chat channel 6,633 English. 2026/02/24 22:33:33 10968421 bf08f15c [INFO Client 5048] [Item Filter] Preparing to download online filter 4pQrzmUJ 2026/02/24 22:33:33 10968421 bf08f196 [INFO Client 5048] [Item Filter] Hash for online filter 4pQrzmUJ is: b1fcf480a876ff0d41b3065455762f6d 2026/02/24 22:33:34 10968671 bf08f190 [INFO Client 5048] [Item Filter] Online item filter 4pQrzmUJ returned status: 200 2026/02/24 22:33:34 10968671 bf08f1fa [DEBUG Client 5048] [Item Filter] Online item filter request resolved to: 92.123.189.154 2026/02/24 22:33:34 10968671 bf091691 [INFO Client 5048] [Item Filter] Successfully saved online filter 4pQrzmUJ. Hash is now: d81cc05d774b993fa17cb1137d553fe5 2026/02/24 22:33:34 10968687 ddd288d2 [INFO Client 5048] [Item Filter] Finished reloading online filter 4pQrzmUJ. Result: true. Hash: d81cc05d774b993fa17cb1137d553fe5. Type: Normal. Message: 2026/02/24 22:36:54 11169312 2d8e9b94 [DEBUG Client 5048] Got Instance Details from login server 2026/02/24 22:36:54 11169312 91c6cce [INFO Client 5048] Connecting to instance server at 69.41.173.35:21360 2026/02/24 22:36:54 11169375 91c63c3 [DEBUG Client 5048] Connect time to instance server was 47ms 2026/02/24 22:36:54 11169421 2caa1e5f [DEBUG Client 5048] Client-Safe Instance ID = 2330816709 2026/02/24 22:36:54 11169421 2caa22dc [DEBUG Client 5048] Generating level 65 area "HideoutBeaconOfSalvation" with seed 1 2026/02/24 22:36:55 11169750 f0c29dd3 [INFO Client 5048] Tile hash: 2536478685 2026/02/24 22:36:55 11169750 f0c29dd2 [INFO Client 5048] Doodad hash: 2712516872 2026/02/24 22:36:55 11170343 7fbd122e [INFO Client 5048] [SCENE] Set Source [(null)] 2026/02/24 22:36:55 11170343 7fbd122e [INFO Client 5048] [SCENE] Set Source [Beacon of Salvation Hideout] 2026/02/24 22:36:55 11170421 99240e14 [DEBUG Client 5048] [SCENE] Height Map Texture: 750 x 750 2026/02/24 22:36:55 11170531 1a620748 [DEBUG Client 5048] Joined guild named Donowie with 29 members 2026/02/24 22:36:55 11170562 1a62038d [DEBUG Client 5048] InstanceClientSetSelfPartyInvitationSecurityCode = 0 2026/02/24 22:36:56 11170656 4d35b2e9 [WARN Client 5048] Tried to SetExtraActivationRangeAroundTile() after level generation was complete 2026/02/24 22:36:56 11170656 4d35b2e9 [WARN Client 5048] Tried to SetExtraActivationRangeAroundTile() after level generation was complete 2026/02/24 22:36:57 11172218 528852f8 [INFO Client 5048] [WINDOW] Lost focus 2026/02/24 22:37:19 11194171 52884db2 [INFO Client 5048] [WINDOW] Gained focus 2026/02/24 22:37:26 11200921 3ef232c2 [INFO Client 5048] Treasurer: Yes? 2026/02/24 22:37:37 11211859 3ef232c2 [INFO Client 5048] Maata: Go forth and grow! 2026/02/24 22:37:38 11212718 7fbd122e [INFO Client 5048] [SCENE] Set Source [Atlas] 2026/02/24 22:37:38 11212718 99240e14 [DEBUG Client 5048] [SCENE] Height Map Texture: 10 x 10 2026/02/24 22:37:38 11213093 e0a4d559 [CRIT Client 5048] [D3D12] Device Removed. Reason: 0x887a0005 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 62858696 [INFO Client 5048] [RENDER] Restarting device 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 be4db09 [DEBUG Client 5048] [D3D12] Failed to CreateResource (error: 0x887a0005) 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 b335e0c2 [INFO Client 5048] [RENDER] Stopping device 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 2026/02/24 22:37:38 11213093 be4db04 [DEBUG Client 5048] [D3D12] Device removed reason: 0x887a0005 |
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