EU Latency/Connectivity Issues [Deutsche Telekom/1&1]
" This looks like a problem starting at your ISP. Your capture shows >19% packet loss starting early in the capture. They should be able to help if you forward that info through to them. |
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" Your capture shows around 1% packet loss introduced at your ISP's router. Additionally there are latency spikes from your computer to your router of up to 281ms. The latency spikes are severe enough to bring your average ping to your router up to 7ms, which is quite high. I would recommend seeing if you can improve your connection to your router (e.g. connect directly with ethernet, or reposition stuff) and then running the capture again to see if there is any improvement. |
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" Do you have the bad performance in every map you join? Some of the data is missing, but that's probably not you doing anything wrong. It looks like there is some packet loss to servers we have hosted with IBM, but not others. |
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" It looks like you're getting some serious latency spikes (of over 1000ms) to your router. If you are connected by WiFi, I would recommend connecting directly with ethernet to see if that helps. If not, you might want to try power-cycling your router. |
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" Can you run a WinMTR capture to fra-mp.ts.pathofexile.com when you're experiencing the issue? I don't see any issues in your initial capture, so your problem might be isolated to our other provider. |
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ISP: DTAG
Country: Germany Gateway: Frankfurt fra-mp.ts.pathofexile.com |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | Speedport.ip - 0 | 106 | 106 | 0 | 0 | 21 | 0 | | 62.155.246.230 - 0 | 106 | 106 | 7 | 8 | 56 | 7 | | 217.5.118.34 - 0 | 106 | 106 | 8 | 8 | 29 | 8 | | ffm-b4-link.telia.net - 0 | 106 | 106 | 8 | 9 | 32 | 10 | | ffm-bb4-link.telia.net - 0 | 106 | 106 | 9 | 9 | 32 | 10 | | ffm-b1-link.telia.net - 0 | 106 | 106 | 8 | 11 | 43 | 8 | | 185.225.211.254 - 0 | 106 | 106 | 8 | 8 | 29 | 8 | | 185.225.211.253 - 0 | 106 | 106 | 8 | 8 | 30 | 8 | | 185.225.209.28 - 0 | 106 | 106 | 8 | 8 | 29 | 8 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider few minutes later: |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | Speedport.ip - 0 | 107 | 107 | 0 | 0 | 1 | 0 | | 62.155.246.230 - 0 | 107 | 107 | 7 | 8 | 53 | 7 | | 217.5.118.34 - 0 | 107 | 107 | 8 | 8 | 9 | 8 | | ffm-b4-link.telia.net - 0 | 107 | 107 | 8 | 11 | 116 | 22 | | ffm-bb4-link.telia.net - 0 | 107 | 107 | 9 | 9 | 11 | 10 | | ffm-b1-link.telia.net - 0 | 107 | 107 | 8 | 10 | 40 | 8 | | 185.225.211.254 - 0 | 107 | 107 | 8 | 8 | 9 | 8 | | 185.225.211.253 - 0 | 107 | 107 | 8 | 8 | 9 | 8 | | 185.225.209.28 - 0 | 107 | 107 | 8 | 8 | 10 | 8 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Don't believe the Hype! Zuletzt bearbeitet von bruts um 25.03.2019, 11:37:13
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" Yes I do, regardless if it is a map or lab. fresh WinMTR on fra-mp.ts.pathofexile.com https://pastebin.com/dCMTzQqk and on fra.ts.pathofexile.com https://pastebin.com/bkyu0n69 Best regards |
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ISP: DTAG
Country: Germany Gateway: Frankfurt fra.ts.pathofexile.com |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | Speedport.ip - 0 | 110 | 110 | 0 | 0 | 2 | 0 | | 62.155.246.230 - 0 | 110 | 110 | 7 | 9 | 83 | 7 | | 217.0.198.6 - 0 | 110 | 110 | 9 | 9 | 11 | 9 | | 62.157.250.38 - 0 | 110 | 110 | 10 | 11 | 46 | 11 | | et7-1-0.franco71.fra.seabone.net - 0 | 110 | 110 | 9 | 9 | 14 | 10 | | softlayer.franco71.fra.seabone.net - 0 | 110 | 110 | 40 | 56 | 77 | 40 | | 1e.10.35a9.ip4.static.sl-reverse.com - 13 | 74 | 65 | 51 | 55 | 63 | 52 | | 5.10.35a9.ip4.static.sl-reverse.com - 15 | 70 | 60 | 49 | 53 | 75 | 60 | | 83.76.b19e.ip4.static.sl-reverse.com - 9 | 82 | 75 | 50 | 53 | 69 | 51 | | c3.76.b19e.ip4.static.sl-reverse.com - 13 | 74 | 65 | 0 | 57 | 70 | 55 | | ca.52.7a9f.ip4.static.sl-reverse.com - 7 | 86 | 80 | 53 | 56 | 60 | 55 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Don't believe the Hype!
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Same problems with lag, since friday.
ISP: Unitymedia Country: Germany Gateway: Frankfurt fra-mp.ts.pathofexile.com https://pastebin.com/cGHPem2t fra.ts.pathofexile.com https://pastebin.com/cAHR61sJ fra.speedtest.pathofexile.com https://pastebin.com/YcPE4p4Q thanks in advance. |
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ISP: Deutsche Telekom
Country: Germany Gateway: Frankfurt Can't play on Frankfurt at all, almost every instance is very laggy. Test instance 1: |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | fritz.box - 0 | 234 | 234 | 0 | 17 | 91 | 17 | | xx.xxx.xxx.xx - 0 | 234 | 234 | 17 | 18 | 70 | 17 | | hh-ea8-i.HH.DE.NET.DTAG.DE - 0 | 234 | 234 | 22 | 24 | 28 | 24 | | hh-ea8-i.HH.DE.NET.DTAG.DE - 0 | 234 | 234 | 22 | 24 | 28 | 22 | | 80.150.168.162 - 0 | 234 | 234 | 38 | 43 | 56 | 42 | | hbg-bb4-link.telia.net - 0 | 234 | 234 | 39 | 43 | 60 | 43 | | ffm-bb4-link.telia.net - 0 | 234 | 234 | 39 | 42 | 47 | 42 | | ffm-b12-link.telia.net - 0 | 234 | 234 | 38 | 43 | 74 | 42 | |xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 10 | 170 | 154 | 71 | 73 | 84 | 73 | | ae5.cbs01.xn01.fra01.networklayer.com - 34 | 102 | 68 | 77 | 79 | 85 | 81 | | f9.13.2da9.ip4.static.sl-reverse.com - 7 | 187 | 175 | 71 | 74 | 110 | 73 | | 81.76.b19e.ip4.static.sl-reverse.com - 18 | 139 | 115 | 79 | 82 | 94 | 81 | | c9.76.b19e.ip4.static.sl-reverse.com - 8 | 178 | 164 | 68 | 70 | 84 | 71 | | ca.52.7a9f.ip4.static.sl-reverse.com - 10 | 170 | 154 | 68 | 70 | 74 | 68 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Test instance 2: |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | fritz.box - 0 | 150 | 150 | 0 | 17 | 74 | 17 | | xx.xxx.xxx.xx - 0 | 150 | 150 | 17 | 18 | 79 | 17 | | 217.239.46.26 - 0 | 150 | 150 | 26 | 26 | 29 | 26 | | 62.157.249.186 - 10 | 111 | 101 | 69 | 71 | 74 | 70 | | ae-24.r24.frnkge08.de.bb.gin.ntt.net - 10 | 111 | 101 | 66 | 68 | 86 | 68 | | ae-8.r01.frnkge07.de.bb.gin.ntt.net - 12 | 103 | 91 | 69 | 71 | 74 | 69 | | ae-3.a01.frnkge07.de.bb.gin.ntt.net - 13 | 101 | 88 | 66 | 68 | 78 | 68 | |xe-0-0-12-0.a01.frnkge07.de.ce.gin.ntt.net - 0 | 150 | 150 | 47 | 48 | 51 | 48 | | 74.116.3.39 - 0 | 150 | 150 | 37 | 37 | 41 | 38 | | 74.116.3.217 - 0 | 150 | 150 | 27 | 27 | 32 | 27 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider fra.ts.pathofexile.com |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | fritz.box - 0 | 151 | 151 | 0 | 17 | 42 | 17 | | xx.xxx.xxx.xx - 0 | 151 | 151 | 17 | 17 | 37 | 17 | | hh-ea8-i.HH.DE.NET.DTAG.DE - 0 | 151 | 151 | 22 | 24 | 27 | 24 | | hh-ea8-i.HH.DE.NET.DTAG.DE - 0 | 151 | 151 | 22 | 24 | 27 | 23 | | 80.150.168.162 - 0 | 151 | 151 | 38 | 44 | 64 | 45 | | hbg-bb4-link.telia.net - 0 | 151 | 151 | 38 | 43 | 58 | 46 | | ffm-bb4-link.telia.net - 0 | 151 | 151 | 39 | 43 | 46 | 46 | | ffm-b12-link.telia.net - 0 | 151 | 151 | 39 | 44 | 119 | 45 | |xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 7 | 119 | 111 | 70 | 73 | 85 | 72 | | ae5.cbs01.xn01.fra01.networklayer.com - 30 | 71 | 50 | 77 | 79 | 85 | 80 | | f9.13.2da9.ip4.static.sl-reverse.com - 12 | 106 | 94 | 71 | 74 | 93 | 73 | | 81.76.b19e.ip4.static.sl-reverse.com - 10 | 111 | 101 | 79 | 82 | 92 | 80 | | c9.76.b19e.ip4.static.sl-reverse.com - 9 | 114 | 104 | 68 | 71 | 78 | 70 | | ca.52.7a9f.ip4.static.sl-reverse.com - 16 | 94 | 79 | 68 | 70 | 77 | 71 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider fra-mp.ts.pathofexile.com |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | fritz.box - 0 | 118 | 118 | 0 | 18 | 71 | 18 | | xx.xxx.xxx.xx - 0 | 118 | 118 | 17 | 18 | 74 | 18 | | hh-ea8-i.HH.DE.NET.DTAG.DE - 0 | 118 | 118 | 22 | 25 | 29 | 23 | | hh-ea8-i.HH.DE.NET.DTAG.DE - 0 | 118 | 118 | 22 | 25 | 29 | 26 | | 80.150.168.162 - 0 | 118 | 118 | 37 | 44 | 72 | 46 | | hbg-bb4-link.telia.net - 0 | 118 | 118 | 36 | 43 | 70 | 45 | | ffm-bb4-link.telia.net - 0 | 118 | 118 | 36 | 43 | 49 | 45 | | ffm-b1-link.telia.net - 0 | 118 | 118 | 36 | 42 | 63 | 43 | | 185.225.211.254 - 0 | 118 | 118 | 36 | 43 | 47 | 45 | | 185.225.211.253 - 0 | 118 | 118 | 36 | 43 | 48 | 45 | | 185.225.209.28 - 0 | 118 | 118 | 35 | 41 | 45 | 43 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Zuletzt bearbeitet von _BawZ_ um 27.06.2019, 04:00:41
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