Connection issues

Constant latency spikes and stutters with poe2 and only poe2 im having issues with. And no its not my internet because it is only this game. And i also get constant stutters. As of right now i cant enjoy this game in this current state. Ive lost 2 nexuses because of this. Ive decided to take a break from the game for a while. Does not matter how many times i restart the game or create new instances.
Zuletzt angestoßen am 14.01.2026, 00:34:51
GGG would need an MTR log at minimum to be able to investigate this.

The guide below was written with PoE 1 in mind, but should be easy enough to follow while making occasional changes (e.g. going to a different folder for PoE 2's log file).

https://www.poecommunity.help/information/server-connection
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
"
Sarno#0493 schrieb:
GGG would need an MTR log at minimum to be able to investigate this.

The guide below was written with PoE 1 in mind, but should be easy enough to follow while making occasional changes (e.g. going to a different folder for PoE 2's log file).

https://www.poecommunity.help/information/server-connection


here is the WinMTR test when not having issues to www.pathofexile.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Fios_Quantum_Gateway.fios-router.home - 0 | 500 | 500 | 2 | 3 | 35 | 4 |
|lo0-100.BLTMMD-VFTTP-319.verizon-gni.net - 0 | 500 | 500 | 3 | 7 | 68 | 4 |
| 100.41.25.48 - 0 | 500 | 500 | 4 | 9 | 62 | 13 |
| No response from host - 100 | 101 | 0 | 0 | 0 | 0 | 0 |
| customer.alter.net - 58 | 154 | 66 | 10 | 20 | 157 | 15 |
| 162.158.61.125 - 0 | 500 | 500 | 15 | 20 | 87 | 16 |
| 104.16.16.243 - 0 | 500 | 500 | 9 | 11 | 35 | 12 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
once i start having latency issues il upload another one.
"
here is the WinMTR test when not having issues to www.pathofexile.com

Running MTR tests against their web server is not likely to be helpful.

There's no guarantee it & the instance server you're playing on are even on the same continent.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
so how do i get the ip/host for the instance? i feel like poe2 should tell me this
Zuletzt bearbeitet von ItsSoVeryFluffy#4738 um 13.01.2026, 22:29:40
"
so how do i get the ip/host for the instance?

This is the relevant part of the step-by-step guide I had linked you to in my previous post;



It's not a problem if you get stuck somewhere and need to say "I got as far as X and don't know what to do next" - but please understand that GGG do not provide Technical Support; anyone who responds to you is just another person who plays the game. The expectation is you'll be willing to make at least as much of an effort as the strangers helping you online for free.

If you would like help finding the log file for Path of Exile 2 - the guides are, admittedly, written with PoE 1 in mind - please do tell us which client you're using, as the location of the log file isn't standardised and so we can't tell you where to look without knowing that.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
Zuletzt bearbeitet von Sarno#0493 um 14.01.2026, 00:18:00
"
Sarno#0493 schrieb:
"
so how do i get the ip/host for the instance?

This is the relevant part of the step-by-step guide I had linked you to in my previous post;



It's not a problem if you get stuck somewhere and need to say "I got as far as X and don't know what to do next" - but please understand that GGG do not provide Technical Support; anyone who responds to you is just another person who plays the game. The expectation is you'll be willing to make at least as much of an effort as the strangers helping you online for free.

If you would like help finding the log file for Path of Exile 2 - the guides are, admittedly, written with PoE 1 in mind - please do tell us which client you're using, as the location of the log file isn't standardised and so we can't tell you where to look without knowing that.


I understand. Thanks, I will check the file tomorrow and try it using the app.
"
Sarno#0493 schrieb:
"
so how do i get the ip/host for the instance?

This is the relevant part of the step-by-step guide I had linked you to in my previous post;



It's not a problem if you get stuck somewhere and need to say "I got as far as X and don't know what to do next" - but please understand that GGG do not provide Technical Support; anyone who responds to you is just another person who plays the game. The expectation is you'll be willing to make at least as much of an effort as the strangers helping you online for free.

If you would like help finding the log file for Path of Exile 2 - the guides are, admittedly, written with PoE 1 in mind - please do tell us which client you're using, as the location of the log file isn't standardised and so we can't tell you where to look without knowing that.


Im using the WinMTR_x64

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