PS4 - Game Freezes When Entering Any Map Since Patch 3.26.2

Hi GGG,

Since the 3.26.2 patch, the game on PS4 freezes every time I enter a map. This includes Atlas maps, the Labyrinth, Heists – anything that requires a loading zone. The screen freezes entirely, and I’m forced to restart the game.

Several members of my guild are experiencing the exact same issue, so it’s definitely not an isolated case.

The game already runs with severe performance issues on PS4 (massive stuttering, FPS drops, etc.), but at least it was somewhat playable. Now it just freezes constantly and makes progression impossible.

I’ve tried:
- Rebuilding database
- Changing characters
- Switching areas
- Deleting and reinstalling
- Starting maps solo / with party
- Wired internet connection

Nothing has worked.

Please investigate this as a priority. Right now, PS4 players simply cannot play.

Thanks in advance.

Bumping this as I am also experiencing the same bug on ps4 and as of now its not listed as an acknowledged issue.

Thankyou

Yeah, still waiting to hear anything on this. It must only be affecting a small handful of players on PS4 and PS5 so I doubt it’s a priority for them.

On the plus side I’ve got so much more time for other activities! I’ve dug out my paints and some canvas, and using my POE downtime to work on my latest masterpiece! I’ve downloaded Diablo IV and might give that a try later on.

Stay sane exiles!