Serious Issues with Trial 4 – Disconnect and Unfair Design

Subject: Serious Issues with Trial 4 – Disconnect and Unfair Design

Dear Grinding Gear Games Support,

I’m writing to express my deep frustration after yet another attempt to complete the fourth trial to unlock my final two Ascendancy points in Path of Exile 2. After investing a significant amount of time and effort to reach the end of the trial, I was abruptly disconnected from the server — right before entering the final room. This is beyond discouraging.

This kind of experience is not only disheartening, it’s completely unacceptable for content that is mandatory for character progression. These trials are long, punishing, and leave no room for error or technical issues. For a system that plays such a critical role in builds, it is unreasonable to expect players to repeat grueling content multiple times due to bugs or server instability.

Please consider implementing changes that:

Allow checkpoints or at least reconnection to a trial in progress.

Improve server stability during such high-stakes content.

Make trials less punishing and more respectful of players’ time.

I understand that Path of Exile is a complex game with many moving parts, but losing progress due to disconnects — after doing everything right — is an infuriating waste of time. I sincerely hope you’ll review the trial mechanics and server stability to prevent this from continuing to happen.