Strongbox Action Button Bug

After activating a strongbox with a controller, sometimes the action button (e.g. for picking up items) stops working. The items are still being highlighted, but no X-Button prompt is displayed next to them. The bug is resolved by moving a decent amount away from the strongbox.

Here's a video showcasing the bug: https://youtu.be/7Nd6O_0xiL0
Zuletzt angestoßen am 20.04.2025, 18:26:43
Bump. This is the single most annoying bug in the game right now imo. I hope GGG is aware and working on a fix!
Thanks for your report. We are looking into this.
I had this happen when I moved within X-prompt distance of the Rain Festival unique strongbox. It was the only thing on screen I had an X-prompt for. Had to reassign my prompt skill to fix it. This was the first time I received the bug so far and I didn’t activate the strongbox.
I’ve had this occur twice now without a strongbox present. Including my first time when there coincidentally was a strongbox, the same set of circumstances existed:

1) there was an unactivated Ritual Altar
2 regular chest within the ritual area

It seems like it might not be related to strongboxes or the same issue affects regular chests as well but it’s only happened when the chests were within proximity of a Ritual Altar. I fixed it by either reassigning the action button or activating and completing the Ritual.
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I’ve had this occur twice now without a strongbox present. Including my first time when there coincidentally was a strongbox, the same set of circumstances existed:

1) there was an unactivated Ritual Altar
2 regular chest within the ritual area

It seems like it might not be related to strongboxes or the same issue affects regular chests as well but it’s only happened when the chests were within proximity of a Ritual Altar. I fixed it by either reassigning the action button or activating and completing the Ritual.


I've also observed the bug in the contexts you've described. In particular, I've noticed it with essences and ritual altars. For essences, after you press interact for the first time, you will not be able to interact with other items until you have completely freed the essence monsters. For rituals, it feels like there sometimes is a sort of "phantom-interact" which does not start the ritual, but disables interactions until actually starting the ritual.

For both essences and rituals, I don't find the bug to be too disturbing. In both cases, it fixes itself after completing the activity (which you want to do anyways). For strongboxes, however, it is very irritating to have to run away only to return to pick up your items. Or even worse, be able to interact with other stuff like rituals.

In conclusion, it seems like this bug can occur when interacting with prompts that are a layer above normal item labels (i.e. strongboxes, essences, rituals). The current controller implementation has some flaw and definitively has to be looked at.

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