Random DCs in loading zones?

Sometimes when I load into an area (no specific area, sometimes Oriath or my hideout will do it, sometimes maps.) the normal loading screen will pop up, as normal. Then, the gears on the loading screen will disappear, and after about a minute of looking at the loading screen, it will send me back to the character selection screen. This is especially frustrating during Uber labirynth runs because it causes me to leave the labirynth, therefore losing my offering and my run. Does this happen to anyone else? Does anyone have a fix for this? I don't want to be afraid to do lab runs/especially difficult maps in fear of losing an offering/portal.

Same problem, i think client needs more performance work.

Clients def sucked for me, Im on steam now it's a bit less from my point of view. Also the client sometimes bugged when installing that happens to me recently when I changed PC

The SoftLayer company that GGG uses to host their game server realms has always been problematic and even Chris admitted last year that if server/client communications problems continued to persist that GGG might be forced to move to another game server hosting company. That would be a super huge, difficult, and expensive thing to do so GGG is sticking it out with SoftLayer but it's not good and the end result is more DC's and more latency spikes that make GGG look bad from the quality of play perspective.

I'm in SW Florida so my closest realms are WDC and Dallas. I've found that the Dallas realm is more prone to DCs than the WDC realm even though my number of hops from my gaming rig to the WDC realm is more than the hops to the Dallas realm. It appears from my numerous times I've run WinMTR to WDC and Dallas when QoP is poor that SoftLayer has some kind of performance bottleneck or problem in Dallas. Here is one example of the problem I can see:


At 2 communication links (hops) sl-reverse.com (sl=softlayer) and networklayer.com (networklayer=softlayer) I get significant packet loss. Packet loss of a little amount means latency spikes and stuttering while playing. Too much packet loss and you will DC and get kicked out to the login screen. Even while just using the PoE forums there are always many times when I click preview and instead of my post coming up in a few seconds I have to wait 15 to 20 seconds and sometimes it never displays so I have to click preview again. WinMTR to "www.pathofexile.com" is going to the Dallas SoftLayer realm so my browser session is going through the same problem hops as when I'm playing PoE on the Dallas realm so I've switched over to the WDC realm to play. My average latency tends to be slightly higher to WDC but without the annoying packet loss I suffer on the Dallas realm.

This is just one example of a problem players have to put up with in GGG using SoftLayer to host PoE. Other SoftLayer/NetworkLayer realms my have problems too. You should run your own WinMTR tests to determine (if you can) if there are server/client Internet communication problems that are DCing you out.

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At 2 communication links (hops) sl-reverse.com (sl=softlayer) and networklayer.com (networklayer=softlayer) I get significant packet loss.

First and foremost, you are wrong.

That is NOT packet loss. That is ICMP packet deprioritization. Basically, your ping traffic is being thrown away because more important packets are taking priority. If you had any ACTUAL packet loss, it would carry through your entire trace, which it does not do.

ok, well whatever is going on Internet communication wise my link to Dallas is fraught with much more times of PoE latency spikes, stuttering, and DCs. The WDC realm is much better. If that means the Dallas PoE servers are overloaded more often then in the end it doesn't matter what the specific cause is but the fact that it occurs when playing PoE and never in any other games I play is a huge problem for GGG.

If specific Internet routers are assigning a low priority to ICMP pings and WinMTR is showing hops that show as packet loss but maybe are ok then we need a better way to measure packet loss. Is there a better utility? If 2 nodes to the Dallas PoE realm drop ping requests (because that router has ICMP set at a lower priority) then what is there for me to know that these 2 routers aren't being overloaded and dropping data packets while playing PoE?