Problem making a purchase.
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I tried to buy the $10 package to get a beta key, but for some reason the site wasn't accepting my purchase. I just used my debit card 10 minutes ago to buy gas, and I have more than enough in my account to afford it.
Am I the only one having this issue? Before you say paypal, I refuse to give paypal my business. |
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I'm having the same issue.
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Please read the following:
http://www.pathofexile.com/forum/view-thread/25651 http://www.pathofexile.com/forum/view-thread/25771 Good luck, Kfir Cohen. (Omga4000) |
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" The solution is to send support a PM? Was hoping for a little more than that but thanks anyways. Zuletzt bearbeitet von Bartlebe um 07.04.2012, 14:37:27
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Since non of us can actually help you guys,
contacting them directly will help you get the best answer - and fast. Sorry I can't help any more than that. Best Regards, Kfir Cohen. (Omga4000) |
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Having the same problem. Was thinking it might be a browser issue, so I've tried with Iphone Safari, laptop Firefox, and laptop Chrome. None work, all with same error message:
"There were problems processing your payment. An error occurred while processing your card." Sent an email to support. I'm sure they are working hard to help us, but I will add that payment issues are the most annoying problem to have with a game. :) Zuletzt bearbeitet von halflotus um 07.04.2012, 15:05:16
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This issue has now been fixed. For the last 10 hours our payment provider was rejecting all transactions due to a technical error on their end. This happened to coincide with the time that I went home to sleep, so it only got reported and fixed now.
I am very sorry for the issues, but it should be working now. Please try again and let me know if you have any more problems! |
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